SB
Sharvonne B
1 reviews | Active since Dec 2015
30 Jun 2022, 12:59
Gatvol
I settled my Old Mutual Finance loan in Jan 2022 at 85% discount that was offered. Since Feb I have been calling to receive my paid up letter. Every agent I speak to say they can see the request was logged for the letter and they will escalate further. It is now end June and still no letter. Old Mutual handed the account over to other attorneys even though I paid up my account. This is unacceptable. SEND MY LETTER NOW.
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Nimble Group's replyOfficial
01 Jul 2022, 10:59Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply01 Jul 2022, 10:59
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team