Frustrated client.

My name is Queen Mpatane, I have a Wonga account that was handed over to Nimble, and now the account is with Norton Lambrianos Attorneys. I have two days asking for a fixed arrangement letter from Norton Lambrianos Attorneys and they kept on saying that they are asking their client for the letter which is Nimble. I do understand that my account is no longer with Nimble but with Norton Lambrianos Attorneys, I am so confused because I do not know now who should I ask for the letter. Nimble, if you can assist me, please do so. I am frustrated, and disappointed here, I need the letter for a potential employer. Without the letter, I am just going to remain unemployed and unable to pay my debts. I didn't stop paying just because of the fun of it, it's because of circumstances and situation, and I am trying to fix my situation now. But seems like between Nimble and Norton Lambrianos Attorneys I don't see that happening anytime soon. I really don't understand, you company's are debt collection companies, which collect debt. I am starting to get a feeling that you want me to pay those accounts until Jesus comes, because if I pay monthly I saw that there is interest or something like that they gets added onto the account. I really don't know what's the hold up is about.