CM
Celiwe M
1 reviews | Active since Apr 2019
17 Apr 2019, 10:58
********** Listing
Hello Peter, it with disappointment to note that Nimble Group has listed me on ITC. This does not make sense as I already have an arrangement in place with African Bank, who I owe not Nimble. How is it that both companies have listed me for the same account? I would like Nimble to take down that listing as I have a set arrangement with African Bank. If not, I will contact the consumer protector. One can not be punished twice for the same thing.
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Nimble Group's replyOfficial
30 Apr 2019, 12:03Dear Ms Magagula,
We have submitted a request to have to duplicated record to be remedied. The account was sold and ceded NBA and thus must reflect on our name.
Please allow African Bank 20 calendar days to complete the same.
Kind Regards,
PJ Peters
Customer Care Team
We have submitted a request to have to duplicated record to be remedied. The account was sold and ceded NBA and thus must reflect on our name.
Please allow African Bank 20 calendar days to complete the same.
Kind Regards,
PJ Peters
Customer Care Team
Best regards,
Nimble Group's reply30 Apr 2019, 12:03
Official
Dear Ms Magagula,
We have submitted a request to have to duplicated record to be remedied. The account was sold and ceded NBA and thus must reflect on our name.
Please allow African Bank 20 calendar days to complete the same.
Kind Regards,
PJ Peters
Customer Care Team
We have submitted a request to have to duplicated record to be remedied. The account was sold and ceded NBA and thus must reflect on our name.
Please allow African Bank 20 calendar days to complete the same.
Kind Regards,
PJ Peters
Customer Care Team
Best regards,