1 reviews | Active since Nov 2017
FNB ACCOUNT NOT CLOSED
Good day I have paid this account up on 25/5/2023. However, to date it has not been allocated NOR HAS THIS ACCOUNT BEEN CLOSED. I have spoken to 3 different departments, and they were unable to assist. Apparently, the payment does not reflect. How is it possible. I make payment from the same account every month. Conveniently now that it’s paid up it NO ONE CLOSE ACCOUNT THE ACCOUNT AND SEND A PAID UP LETTER TO FNB AND TRANSUNION!!!! Update your system, FNB and Transunion. And email me an update to date letter I just checked still showing-R4 This query has not been resolved Closed the account, update transunion and FNB Send me a paid up letter! The person that allocated the payment should have done all the above Its common sense!!!!
STOP PLAYING AROUND AND DO YOUR JOB. I WILL NOT PAY ANY INTEREST; YOUR COLLECTION DEPARTMENT FAIL TO CLOSE THE ACCOUNT!!!
CLOSE THE ACCOUNT, UPDATE FNB, AND TRANSUNION!!!!! SEND ME A PAID UP LETTER, THIS IS NOT ROCKET SCIENCE
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Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
