Finance cannot do their jobs
I accidentally paid my payment arrangement premium into my Wonga account instead of Finchoice. There was a credit on my Wonga account as a result and I asked that the funds be allocated to Finchoice. It was promised this would be done.
I am receiving numerous calls from Nimble now daily to say I did not pay and account is in arrears.
Today, when checking, the credit has disappeared from the Wonga account, but balance on Finchoice has remained unchanged.
Where did these funds disappear to?
Carlynn Williams was supposed to assist me in this matter, which she has clearly not done.
In the meantime, I am being billed for every call you make to me!
This better be sorted by COB on 7 April.
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Replies (2)0
Replies (2)'s updateReviewer Update
02 Apr 2026, 12:39I have also spoken to Mzwamandla on Whatsapp. You have, against my knowledge, removed the payment arrangement I had with Nimble for Finchoice. Now suddenly, I am owing the entire amount. This person, Mzwamandla, is also refusing to reinstate the payment arrangement and is ignoring my Whatsapp messages after I have asked him 3 times to reinstate the arrangement.
's update02 Apr 2026, 12:39
Reviewer Update
I have also spoken to Mzwamandla on Whatsapp. You have, against my knowledge, removed the payment arrangement I had with Nimble for Finchoice. Now suddenly, I am owing the entire amount. This person, Mzwamandla, is also refusing to reinstate the payment arrangement and is ignoring my Whatsapp messages after I have asked him 3 times to reinstate the arrangement.
Nimble Group's replyOfficial
09 Apr 2026, 12:39Good day,
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Nimble Group's reply09 Apr 2026, 12:39
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley