YM
Yoli M
1 reviews | Active since Feb 2017
06 Jul 2023, 09:31
FALSIFIERS!!!!
I am so appalled by this Company NIMBLE and its LIES!! THEY TELL YOU 1 THING AND WHEN YOU open THE APP ITS SOMETHING ELSE not ALL OF US ARE dumb & NOT TECH SAVY!!
I was offered a discount of R1500 UPON opening the app it says a huge amount and when I called in the lady I spoke to revealed that THERE WAS NO PAYMENT plan/arrangements made NOR internal comments that I had been offered a discount of R500 over 3 consecutive months same agent requested I stay on the line to be transferred to Yanga who originally set up the payment plan Yanga mumbled on the call and told me lies COULD NOT even answer my questions kept mumbling away!! Now listen REMOVE me I will also STOP the debit order from my bank account immediately such ****mers!!!
I am still waiting for Ynaga to send the call recording!!
Helpful (0)
Replies (2)0
Replies (2)
Nimble Group's replyOfficial
07 Jul 2023, 14:02Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Best regards,
Nimble Group's reply07 Jul 2023, 14:02
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Best regards,
YM
Yoli M's updateReviewer Update
11 Jul 2023, 16:58It's been 24 hours and still NO RESPONSE, I want the recording with Yanga!! your service levels suck!! But again I am NOT surprised.... I want no 1 debiting from my BANK account I will as well advise my bank stay with that unpaid..... I am done!! Afterall it's been written off!!
YM
Yoli M's update11 Jul 2023, 16:58
Reviewer Update
It's been 24 hours and still NO RESPONSE, I want the recording with Yanga!! your service levels suck!! But again I am NOT surprised.... I want no 1 debiting from my BANK account I will as well advise my bank stay with that unpaid..... I am done!! Afterall it's been written off!!