Failure to provide feedback- Absa loan

I have the most painful experience with Nimble in the last 10 months. They incorrectly noted my monthly instalment as R14 000 instead of R1500 on all credit bureaus. I’ve requested for the correction or a discounted settlement amount so I can close off the account and still no answer. Last I spoke to a consultant they send me to Absa bank only for absa to tell me that Nimble is responsible for the account. Send numerous email still no answer. That time I’ve already paid back the over R50 000 and they are forcing to recover interest incorrectly. First when the account was with absa all the amount that I paid was not noted, only high interest with no Proper explanation. The call centre advisors keep on calling with no feedback on my previous request. I need this account closed and my information correctly updated on the credit bureaus. Why are you refusing to update my info With the correct amount? Also why is it soo difficult to get a settlement amount when I already paid way more than what I was supposed to. What happened to the amount I paid Absa before handing over the account? The level of service is really unacceptable and needs to be looked in to.

Very angry disappointed client