FAILED TO UPDATE CREDIT PROFILE (ACC PAID UP IN FEBRUARY 2021)

I paid up my account and received a paid up letter on the 16.02.2021. To this day Nimble has not updated TransUnion to reflect that it is paid up instead, it looks like the account remains outstanding to this day in 2022! I have uploaded the paid up letter on TransUnion previously but they could not update my credit profile until Norman Bisset & Associates does this. Norman's excuse was that they were waiting on the instruction from Wonga (Norman appointed by Wonga to collect) which Wonga sent loooong time ago!!!!!!! I have been promised escalations yielding no results thus affecting my ability to obtain credit ANYWHERE!!!!!!