SM
Samantha M

1 reviews | Active since Oct 2023

24 May 2025, 10:07

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My account has been paid yet after each payment there’s a new balance they send without being brought forward in the statement. I’ve asked for a paidup letter numerous times via email however, they give me the run around. My statement showed that I owed R902 as my last payment yet after making the payment they still said I owed R103,97 which was then debited. Now there’s no response as I need them to close that debt and send a paidup letter. What nonsense is w?

0
Replies (1)
Nimble Group
Nimble Group's reply26 May 2025, 07:11
Official
  Good day,  
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards, 

Teri Harley