MS
Mark S

1 reviews | Active since Jul 2017

15 Apr 2021, 09:04

EXTREMELY UNACCEPTABLE SERVICE BY NIMBLE

During the latter part of 2020 this company bought a **** debt from CELL C (thats another story I will report on) against me personally. Eventually I received an apology from CELL C in writing, but that did not stop Nimble who even black listed and affected my credit rating. There was no way you could phone nimble or get them to respond to email. They constantly phoned and after trying to explain to them they put the phone down on me only to receive another call by someone else in a few days with the same thing. Eventually after a lawyers letter they made the excuse that their systems did not work but have done nothing to expunge my name from the black listing which has defamed. I currently reporting this case to the regulator.

0
Replies (2)
Nimble Group
Nimble Group's reply15 Apr 2021, 15:01
Official
Good day

The account will be investigated and our office will revert to you with feedback.

 The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention too tcf @nimblegroup.co.za

Kind Regards

Ghaironessa Mosaval
Customer Care Team

MS
Mark S's update15 Apr 2021, 20:32
Reviewer Update
I have tried to handle this through lawyers but have not achieved an outcome to my satisfaction. Your company simply hides behind your lawyers. I have been defamed which has aversely effected my credit. Please advise your management that this is not over by any means!