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chanelle R

1 reviews | Active since Jul 2016

20 Jan 2026, 06:35

Extremely Poor Service

This company has still not paid my money owed to me even though I explained how much it is needed. They wrongfully debited my account and are taking forever to pay me back. I dont care that it was only processed in the beginning of January. If my money was taken and it should not have been taken, I should not have to wait for a refund process turnaround time of 7 to 14 working days!!!!!! Very angry customer

0
Replies (1)
Nimble Group
Nimble Group's reply20 Jan 2026, 09:58
Official
 Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards 

Teri Harley 

Risk Mitigation Team