TT
Thembisile T
1 reviews | Active since Jul 2010
11 Aug 2022, 12:48
Extremely appalling service
I called in to Nimble and I was assisted by a very rude Candice-Leigh. I asked that since my Jet account has been paid up I would like it to be removed bureau. Candice then told me they don't do that, I have to log a dispute myself and that they don't know anyone's names there. This consultant has no manners what so ever. When I asked for her name she said "have a lovely day ma'am goodbye" three times
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Nimble Group's replyOfficial
12 Aug 2022, 07:20Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply12 Aug 2022, 07:20
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team