Excellent Service From Pakiso Mphatsoe

I am always left with bitter sweet moments when I receive calls from Nimble Group or MBD from their unprofessional customer service / collection agents.

Covid left us with scars and most of us try to recover and make sure that those debts are paid for, as much as I was running away from this particular debt, but with the customer service journey I received from Pakiso Mphatsoe am definitely paying it off.

He is so patient, he promises and he delivers. I know there's an incentive or commission attached to each promise to pay but he goes above his scope to deliver an excellent customer service.

To his managers, if you have not seen a potential to make him senior I am now showing you.

Thank you so much Pakiso, you were indeed the best throughout this journey. You are going far in life due to being humble and honest to what you do. Thank you so much.

Your agents can learn one or two things from Pakiso. 😀