TM
Thato M

1 reviews | Active since Feb 2021

19 Jul 2021, 15:34

EDGARS ACCOUNT

If it were up to me I would completely close down nimble, I lodged a complaint with them in March We are half way through the year and no one has assisted my account is still in arrears ( I have NEVER ) missed a payment

You need to update this on my credit report asap

0
Replies (3)
Nimble Group
Nimble Group's reply20 Jul 2021, 11:29
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


TM
Thato M's update20 Jul 2021, 15:35
Reviewer Update
Good day
Please note, My account was withdrawn from VVM to Nimble and nobody advised me of the changes hence the debit order for June did not go through, had I not followed up this was going to be my second month.
I however got assistance from a lovely lady by the name of Somikazi Siletile and we have also arranged a settlement for this account for July. Hopefully I will be able to get my paid up letter and have my name cleared from the Credit Bureau,
Thanks
Nimble Group
Nimble Group's reply22 Jul 2021, 10:00
Official
Good day

Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind regards
Ilhaam Joubert
Customer Care Team