LP
Leneez P
1 reviews | Active since Feb 2020
20 Apr 2020, 08:39
Dump people
Once again there people is calling me with questions and this during the lockdown period and when asked why they working because according to me they are not essential workers they do not work in banks they are a call centre collecting money then the girls that speaks to me has a cheek to tell me I'm waiting her time with my questions if your people does not have patients to speak to clients over the phone or do not know how to handle a question then they should go for training again coz 1stly you listen to your client answer the client on an honest way if you can't answer the questions asked then say no you can't and 2ndly you do not treat the customer like it's one of your children and if you get agitated you drop the call
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Nimble Group's replyOfficial
20 Apr 2020, 12:44Dear Sir / Madam Thank you for raising your concerns on Hello Peter.
Please note that due to the Covid-19 National Lockdown we are currently working remotely and are unable to attend to queries immediately. Your query however is important to us and we will treat the matter as High Priority once we are back in office and if we were unable to resolve it remotely before then. We trust you understand our predicament during this time.
Kind Regards,
NImble Collections Services
Please note that due to the Covid-19 National Lockdown we are currently working remotely and are unable to attend to queries immediately. Your query however is important to us and we will treat the matter as High Priority once we are back in office and if we were unable to resolve it remotely before then. We trust you understand our predicament during this time.
Kind Regards,
NImble Collections Services
Best regards,
Nimble Group's reply20 Apr 2020, 12:44
Official
Dear Sir / Madam Thank you for raising your concerns on Hello Peter.
Please note that due to the Covid-19 National Lockdown we are currently working remotely and are unable to attend to queries immediately. Your query however is important to us and we will treat the matter as High Priority once we are back in office and if we were unable to resolve it remotely before then. We trust you understand our predicament during this time.
Kind Regards,
NImble Collections Services
Please note that due to the Covid-19 National Lockdown we are currently working remotely and are unable to attend to queries immediately. Your query however is important to us and we will treat the matter as High Priority once we are back in office and if we were unable to resolve it remotely before then. We trust you understand our predicament during this time.
Kind Regards,
NImble Collections Services
Best regards,