RV
Ruan V
1 reviews | Active since Feb 2019
08 Oct 2019, 13:55
DO NOT DO BUSINESS WITH THESE ******.
ANOTHER Month has passed without Netstar/Nimble Group resolving my account. Today I received ANOTHER 2 messages demanding payment on 2 different accounts. One of which is for a vehicle I never owned. According to Netstar they have a recording of me accepting the installation of a tracking device in a VW. They refuse to provide me with the recording or the installation certificate. DO NOT DO BUSINESS WITH THESE ******.
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Nimble Group's replyOfficial
09 Oct 2019, 08:41Dear Sir / Madam
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Nimble Group's reply09 Oct 2019, 08:41
Official
Dear Sir / Madam
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team