1 reviews | Active since Jun 2015
Dispute with Nimble Group
I want to express my dissatisfaction with the services provided by Nimble Group. Despite my previous communications with both their general and investigative departments, wherein I furnished all pertinent documents and evidence demonstrating that the accounts in question were *****ulently opened under my identity, the issue remains unresolved. The documentation included definitive proof from the South African ***** Prevention Service (SAFPS).
Furthermore, one of the account providers has already instructed Nimble Group to expunge my details from their records; however, my requests have been disregarded, and I continue to receive unwarranted communication. This matter has also adversely impacted my credit score profile.
I am affording Nimble Group a period of three days to rectify this situation or to provide me with a satisfactory response. Failure to do so will compel me to initiate an urgent court proceeding or seek intervention from the Ombudsman, with all associated costs being recovered from Nimble Group.
Thank you for bringing this matter to our attention.
The matter at present is being investigated, and our office furnished you with feedback with regards to one of the accounts.
At present we are awaiting feedback in response to the investigations we have initiated with the original creditors.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The matter at present is being investigated, and our office furnished you with feedback with regards to one of the accounts.
At present we are awaiting feedback in response to the investigations we have initiated with the original creditors.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
