1 reviews | Active since Jan 2025
***** Dispute Ignored Since 2024 – Unacceptable Handling by Nimble
I am extremely disappointed with Nimble’s handling of a *****-related dispute that has been ongoing since 2024.
An Edgars account was *****ulently opened in my name and later sold to Nimble for debt collection. I never opened this account. I formally disputed the matter in 2024 and submitted all required supporting documentation, including a sworn affidavit and my ID with signature.
Despite complying fully and following the correct dispute process, this matter has remained unresolved for over a year, with no meaningful feedback or resolution provided. I was recently advised to resubmit documentation that had already been supp****, which highlights a lack of internal tracking and accountability.
It is unacceptable that a legitimate ***** dispute can remain open for this long while continuing to impact a consumer. This has caused unnecessary stress and raises serious concerns about how ***** disputes are managed.
I am still awaiting a formal resolution and written confirmation that this *****ulent account has been properly investigated and removed.
I would caution other consumers to closely monitor disputes and escalate matters if necessary.
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Risk Mitigation Team
