Disgusting,Poor Service

once again promises was made and not kept.After going back and forth with Nimble,they eventually send me a closed up letter after 7 weeks and instructed me to contact the various credit bureaus to remove the incorrect listing from my name.It was never my responsibility to do so as it was not my mistake.Today i found out that they informed the credit bureau that the listing must remain,yet it was never communicated to me.I have all the proof from them stating it should be removed.The service is utterly disguisting and not of standard.