ET
Enrico T
1 reviews | Active since May 2020
25 Oct 2023, 15:58
Disgusting service
The company honestly hired a bunch of rude agents. Threatening to continue to call after the account has already been paid. Instead of assisting the customer with taking the proof of payment they are getting angry for not having a promise to pay because they are more worried about their commission than to assist customers who have paid. Nimble needs to serious have a quality check on their agents disgusting behaviour with customers. If i get 1 more call i will be referring this to the Ombudsman and my attorney because clearly the agents are thought to threathen clients
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Replies (1)Nimble Group's replyOfficial
27 Oct 2023, 07:21Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Nimble Group's reply27 Oct 2023, 07:21
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
