MT
Mduduzi T

1 reviews | Active since Jul 2017

08 Jan 2026, 17:04

Disgusted by the Nimble Staff unprofessionalism and arrogance!

Nimble Group staff gambles with people's credit health statuses. It's been more than a month since I settled the HomeChoice account with them and had to struggle to get the paid up letter yet I was told it will be available a week after settled.

I got the paid up letter and the account is still not updated on the credit bureau to show it was settled. I called in at Nimble and they said they will update it soon. Still no sign of update on the credit bureau plus they stopped communicating with me after the payment, immediately.

They never reached out to me on the first complaint published here on HelloPeter, I had to once again call them to follow up on my complaint. The CEO of Nimble Group should be ashamed running such a company with bad service to the community. Disgusting! What a useless Admin team this company has!

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Replies (1)
Nimble Group
Nimble Group's reply12 Jan 2026, 12:09
Official
 Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards 

Teri Harley 

Risk Mitigation Team