HB
Hilton B
1 reviews | Active since Jul 2015
03 Nov 2022, 08:27
Debit Order Absa Account
Needless to say, I'm highly disappointed and disgusted with the way your company has neglected to address my simple request of removing the 2 debit orders on my Nedbank account. I comp**** with your request to have a debit order loaded on an ABSA account and all that has happened is chaos and the inability to even get this done correctly. Having said that this is what's going to happen now, both the ABSA and Nedbank accounts will be closed by the end of this week unless the 2 debit orders in question are removed from my Nedbank account. Payment will be made via eft.
I will also be blocking all calls from your company for future debit order arrangements.
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Replies (2)
Nimble Group's replyOfficial
03 Nov 2022, 14:39 Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Kind Regards S Ferreira Customer Care Team
Nimble Group's reply03 Nov 2022, 14:39
Official
Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Kind Regards S Ferreira Customer Care Team
HB
Hilton B's updateReviewer Update
08 Nov 2022, 11:39 Good Day
Four days later and still no feedback from your office!
How long can it take as there is nothing to investigate. You loaded debit orders on my Nedbank account without my consent ******* by the way.
Regardless of them being inactive on your systems, they still appear on my banking profile and I want them removed, I so difficult to do?
Maybe it's time to get attorneys involved.
Regards
Hilton
Four days later and still no feedback from your office!
How long can it take as there is nothing to investigate. You loaded debit orders on my Nedbank account without my consent ******* by the way.
Regardless of them being inactive on your systems, they still appear on my banking profile and I want them removed, I so difficult to do?
Maybe it's time to get attorneys involved.
Regards
Hilton
HB
Hilton B's update08 Nov 2022, 11:39
Reviewer Update
Good Day
Four days later and still no feedback from your office!
How long can it take as there is nothing to investigate. You loaded debit orders on my Nedbank account without my consent ******* by the way.
Regardless of them being inactive on your systems, they still appear on my banking profile and I want them removed, I so difficult to do?
Maybe it's time to get attorneys involved.
Regards
Hilton
Four days later and still no feedback from your office!
How long can it take as there is nothing to investigate. You loaded debit orders on my Nedbank account without my consent ******* by the way.
Regardless of them being inactive on your systems, they still appear on my banking profile and I want them removed, I so difficult to do?
Maybe it's time to get attorneys involved.
Regards
Hilton