DM
Daniel M

1 reviews | Active since May 2019

07 May 2023, 17:23

Day light *******

I am sick and tired of paying you guys without the balance owed never ever going down. No one cares to explain why this is happening. When we started I owed R6,431.73 I've paid R3746.08 in the time I've been with you guys. To my surprise I owe still owe you R6,150.94 what is keeping the amount the same when I have paid so much over the years?

0
Replies (4)
Nimble Group
Nimble Group's reply08 May 2023, 10:10
Official
Good day

Thank you for bringing this matter to our attention.
 
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards
Ghaironessa Mosaval
Customer Care Team 
DM
Daniel M's update10 May 2023, 15:36
Reviewer Update
Good day

Can I please have feedback on the above.
Nimble Group
Nimble Group's reply11 May 2023, 09:30
Official
Good day

Please note all feedback was provided to email address linked to Hello Peter profile.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
DM
Daniel M's update11 May 2023, 09:40
Reviewer Update
This is absolutely false no one has sent me feedback at all. I need a response to this matter. I need to know why am I paying but the balanced owed does not go down no difference.