MR
Masechaba R

1 reviews | Active since Jan 2019

28 Mar 2021, 07:57

Credit report mess up yet again.

After numerous emails back and forth with Chevaughn Peterson from Nimble I am at a loss the original complaint I has with her that the Nimble group had listed me as a default payer even after I had sent them proof that I hade been paying my Edgars account they whent and listed me as having default on my account for yet another month that followed. Chevaughn Peterson had previously mentioned that the first default listed under my credit profile was an error that she would send to the credit bureau department to rectify but instead of correcting the error they have gone and made matters even worse that what they were before I spoke to her and advise that thought I do not have the disposable cash to make a sattlement on this acciut that is what I will do to rectify the continued bad listing on my name. With no consideration to what I was say she continued to say that she will have the team investigate and provide with an update .... its been days and I have yet to hear from her with the sattlement letter as well as the feedback from her credit department. This complaint is being run like a Tuckshop with little to no consideration for the consumer..... and for this reason I have decided to send all correspondence emails communication to the NCR to assist with the matter. Nimble can not be left unchecked to destroy people the way the see it fit to do regardless of the evidence presented to them or the efforts we are making to get by and maintain good credit standings.

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Replies (3)
Nimble Group
Nimble Group's reply07 Apr 2021, 12:31
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

MR
Masechaba R's update13 Apr 2021, 09:38
Reviewer Update
it has been a while since your response and still no call or email from your team who have messed up my credit profile how ironic that your team is quick to register not existent credit listings but not correct their mistake or even close an account that has been settled what is that?
  1. Honestly your company is the worst of them all I paid my account religiously on time and out of nowhere you start tarnishing my account to say that I have missed payments and now that I have settled the account they could not be bothered to update it... really now.
MR
Masechaba R's update13 Apr 2021, 09:39
Reviewer Update
Please stop replying with miss information or lies when you know that you could not be bothered with assisting in any was shape or form