NM
Nkosingiphile M

1 reviews | Active since Dec 2014

28 Mar 2022, 12:04

CREDIT DISPUTE

I took out a loan with Wonga long time ago and I missed a payment and in December I received a statement from Wonga with total amount to pay and on the dashboard have to R257. I recently checked my credit report as need to settle my accounts, I got a shock to Nimble Group and when I call them their agent was extremely rude and advised that they bought my wonga loan lat year May and I need to pay R4739/5k and when I asked why the amount is different from wonga statement and why wonga is still sending me statements if they sold my account and also they don't have any legal rights to list me as as bad payer since I never signed up with them. Asked for they physical address and email . Agent cut the call while I speaking.

I have never signed up with Nimble and have no right to me as a bad payer. PLEASE REMOVE YOUR DENT UNDER MY NAME!!!!!!!!!😈😈😈😈

0
Replies (3)
Nimble Group
Nimble Group's reply28 Mar 2022, 14:33
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

NM
Nkosingiphile M's update28 Mar 2022, 15:26
Reviewer Update
The feedback they provided is still not enough I need a letter stating that they affiliated with Wonga and what legal steps they followed in order to put their details my credit profile, also need to know as to why Wonga sends me statements of the account/loan was sold to this company. I need all this in a letter with the letter head as I need contact my legal adviser
Nimble Group
Nimble Group's reply29 Mar 2022, 10:20
Official
Good day

Kindly note feedback will be provided at soonest to your email address.

Regards

Ghaironessa Mosaval 
Customer Care Team