SN
Siphelele N
1 reviews | Active since Apr 2019
10 Mar 2025, 01:38
Constant Harassment
This company has been calling me for a very long time about an account deemed to be on my name with “some” client of theirs (Mix Telematics/Matrix). They tell me my account has been handed over because of defaulting on payments.
I’ve reached out to them (Nimble Group) and explained I’ve never had an account with their client. The mannerism of their agents is beyond deplorable.
What ANNOYS the most, they’re still calling once I start explaining they hang up.
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Replies (1)
Nimble Group's replyOfficial
11 Mar 2025, 09:35 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team
Nimble Group's reply11 Mar 2025, 09:35
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team