1 reviews | Active since May 2025
Complaint regarding unknown MTN account and delayed response from Nimble Group
Subject: Complaint regarding unknown MTN account and delayed response from Nimble Group
Dear [MTN/Nimble Group Customer Service],
I am writing to express my frustration and disappointment with the following issues:
1. An unknown MTN account has been negatively affecting my credit score. I did not authorize or initiate this account, and I request that it be investigated and removed from my credit report. 2. I submitted an affidavit to Nimble Group over 30 days ago, requesting the removal of the red flag on my credit score. Despite this, I have not received any communication or update on the status of my request.
I urge you to take immediate action to:
1. Investigate and resolve the unknown MTN account issue. 2. Remove the red flag from my credit score. 3. Provide a clear update on the actions taken to rectify the situation.
I would appreciate a prompt response regarding the steps you will take to address these issues. Please acknowledge receipt of my complaint and provide a timeline for resolution.
Thank you for your attention to this matter.
Sincerely, Teddy Macheke
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Subject: Complaint: Unresolved *****ulent Dispute with Nimble Group and MTN
Dear HelloPeter Team,
I'm writing to report a frustrating experience with Nimble Group and MTN regarding a *****ulent dispute case I've been pursuing for over 3 months. Despite numerous follow-ups, I've seen no progress.
Nimble Group claims they're waiting for my MTN statement to proceed with the case, but MTN hasn't provided it. This delay has stalled my efforts to obtain a case number from the police station.
I've tried to resolve this with Nimble Group, but they've failed to assist me. I hope HelloPeter can help bring attention to this matter.
Details:
- Company: Nimble Group and MTN
- Issue: *****ulent dispute case
- Current status: Stalled due to lack of Nimble Group and MTN statement.
Subject: Complaint: Unresolved *****ulent Dispute with Nimble Group and MTN
Dear HelloPeter Team,
I'm writing to report a frustrating experience with Nimble Group and MTN regarding a *****ulent dispute case I've been pursuing for over 3 months. Despite numerous follow-ups, I've seen no progress.
Nimble Group claims they're waiting for my MTN statement to proceed with the case, but MTN hasn't provided it. This delay has stalled my efforts to obtain a case number from the police station.
I've tried to resolve this with Nimble Group, but they've failed to assist me. I hope HelloPeter can help bring attention to this matter.
Details:
- Company: Nimble Group and MTN
- Issue: *****ulent dispute case
- Current status: Stalled due to lack of Nimble Group and MTN statement.