Complaint
I wrote a review disputing Nimble Group on Cell C collection and promised to respond however disappeared in the act. Collectors need to get their facts before take over a debt like I said Cell C account was disputed due to breach of contract terms and the account was cancelled as a result however Nimble Group took the debt over without due diligence to see where the failure is and I told Cell C that I will not pay incorrect billing yet they handed the debt over still though they know the problem is not affordability but dispute of the bill and subsequent cancellation of the contract.
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Replies (2)Nimble Group's replyOfficial
05 May 2021, 13:41Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply05 May 2021, 13:41
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
's updateReviewer Update
05 May 2021, 20:12The last review, the same response was communicated and to this date no progress at all about this
's update05 May 2021, 20:12
Reviewer Update
The last review, the same response was communicated and to this date no progress at all about this
