HM
Hosea M
1 reviews | Active since Feb 2018
28 Jul 2020, 08:15
Complain about Nimble collection services
Good day, My vodacom account was moved to Nimble collections services and i have been making payments,but my credit report and credit berua still reflects the account as arrears.i have been trying to get hold Nimble with no luck..i have contacted them on WhatsApp and the haven't responded to me,everytime i call them they promise me that the team leader will call me back,i requested a call from their mobile app and no one called.i have also sent my query to the mobile app and email and no one responded.Please assist with this matter
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Replies (2)
Nimble Group's replyOfficial
28 Jul 2020, 08:49Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply28 Jul 2020, 08:49
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
HM
Hosea M's updateReviewer Update
28 Jul 2020, 08:52Good day,my contact number is ***
HM
Hosea M's update28 Jul 2020, 08:52
Reviewer Update
Good day,my contact number is ***