Company not reachable,no feedback,no statement nothing but busy sending payment request

No response on calls, emails and whatspp I had account handed over I've been trying to reach this company for payment arrangements with no luck to my surprise after I have used pay@ reference given by them through email I am receiving calls from other attorney group that simple means my account is no longer with them can I have the money back to pay where my account is? I am tired if calling and sending emails being sent from pillar to post can nible refund my R850 payment made on the 27th June 2024 ref ***4 I have used pay@*** through Nedbank to pay R850 after that's i am not getting any statement or feedback on my 10th email with regards to my email instead I have received calls from BDP attorneys where my fasta account is currently is , nimble please refund my money if my account is not with you anymore.