YN
Yuvilen N
1 reviews | Active since Sept 2013
11 Nov 2019, 13:22
Can't get PAID UP letter.
I have settled my account and sent through POP. I have not yet received a PAID UP letter. I am trying via email to no avail. I have called in and was on hold for 15 minutes before the lady said "I cannot hear you" and then put the phone down. The app does not work. When I try to get paid up letter and click send it throws numerous errors. All I need is a paid up letter. PLEASE SEND IT TO ME!
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Nimble Group's replyOfficial
11 Nov 2019, 14:45Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply11 Nov 2019, 14:45
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team