DW
Deyne W
1 reviews | Active since Aug 2014
25 Oct 2021, 14:19
Biggest pile of *** dung
I provided Nimble group with a paid up letter I received directly from Wonga (service providers I owed) yet they dragging their feet to get the account removed on their system so that my ITC can be updated.
I've called their call center for two months, spoken to Zuhyr Moos and Fahdwa Hendricks both via email and given the same "I will escalate and get back to you" stupid story.
This company is pathetic, their service is horrible, they don't know the direction between their ass and their face, purely useless! The idiots that answer the landlines are as useful as service delivery in this country, absolutely disgusting!!!
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Replies (1)Nimble Group's replyOfficial
26 Oct 2021, 15:27Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regardsIlhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regardsIlhaam Joubert
Customer Care Team
Nimble Group's reply26 Oct 2021, 15:27
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regardsIlhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regardsIlhaam Joubert
Customer Care Team
