AM
Ayabulela M

1 reviews | Active since Mar 2024

19 Oct 2024, 12:22

Bank change

I requested to change my banking details and didn't get assistance. This month they called told me that the money has increased due to missed installment. I don't understand because I informed them about my bank change. It's my money. Why didn't they change the information while I requested for it

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Replies (1)
Nimble Group
Nimble Group's reply21 Oct 2024, 11:43
Official
 Good day,  
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Teri Harley 

Customer Care Team