MS
Melinda S
1 reviews | Active since Apr 2022
11 Feb 2025, 22:26
Bad service from Nimble Group
My Attorney, Lizanne Mostert from Boshoff Njokweni wrote a e mail to Nimble Group on 24 Jan 2025 regarding my Woolworths account that was sold to Nimble Group. She attached all the necessary documentation and proof regarding the despute regarding the outstanding balance. She wrote another e mail on 3 Feb asking for URGENT response. Up until today she has not received any feedback from Nimble Group. This is absolutely unacceptable and need immediate response from Nimble Group as this is substantially affected my creditworthiness.
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Nimble Group's replyOfficial
13 Feb 2025, 13:43 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Nimble Group's reply13 Feb 2025, 13:43
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team.