BAD SERVICE FROM NIMBLE

I HAV 3 CAPITEC ACCOUNTS WHICH I HAVE SETTLED WITH BROOKS&LUYT,

NIMBLE CALLED ME SAYING I SHOULD PAY AS THOSE ACCOUNTS WERE HANDED TO THEM, I TOLD THEM ITS ALREADY PAID AND I HAVE PROVIDED THEM WITH PROOF (PAID UP LETTERS) WHICH THEY REQUESTED,

NOW IN JANUARY THEIR ACCOUNTS WERE ADDED TO MY CLEARSCORE RECORDS, I CALLED THEM TO ENQUIRE, THEY TOLD ME THAT THEY RECIEVED MY EMAIL LATE, AFTER THE REPORT WAS ALREADY UPDATED BUT THEIR WORKING ON IT, I SHOULD GIVE THEM UP TO 21 DAYS, THEY WILL UPDATE ME.

NOW RECENTLY AFTER MORE THAN 21 DAYS, I CALL REQUESTING FEEDBACK, THEY ARE TELLING ME THEY ARE STILL WAITING FOR FEEDBACK FROM CAPITEC, THEN I CALLED CAPITEC, THEY ARE TELLING ME ONCE THEY HAND OVER THE CREDIT, IT IS NO LONGER ON THEIR HAND. I SHOULD CALL NIMBLE

SO NIMBLE PLEASE UPDATE MY PROFILE AS I PAID OFF ALL MY DEBTS,THIS IS AFFECTING MY CREDIT RECORD