1 reviews | Active since May 2017

19 Oct 2022, 08:47

Bad service

I really don’t understand why you guys would send me a text of a promotion to pay my Mr Price account. Now payment has been made but fail to honour the promotion. I have even emailed DevenG the manager , but stillno response.

All I get is calls everyday

0
Replies (3)
Nimble Group
Nimble Group's reply19 Oct 2022, 12:32
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


's update19 Oct 2022, 12:41
Reviewer Update
Thank you

I will be looking forward on your response with a way forward
Nimble Group
Nimble Group's reply20 Oct 2022, 10:52
Official
Good day

Kindly note all feedback will be provided to the email address linked to your Hello Peter profile.

Kind Regards

Ghaironessa Mosaval
Customer Care Team