SF
Sihle F
1 reviews | Active since Jul 2021
28 Feb 2022, 08:58
bad service
I had an account with Bradlows which I paid up through ADRS, after that they sold my account to Nimble group which they apologized that it was a human error that wasn't supposed to happen as the account has been paid up. they included Nimble on the email that they should refrain from making contacts with me regarding the account.
now I see that Nimble has been listed on my ITC, I'm super annoyed because this has affected my credit profile. I need this rectified asap or I will have to contact ombudsman.
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Nimble Group's replyOfficial
28 Feb 2022, 10:50Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply28 Feb 2022, 10:50
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team