PX
Phelele X

1 reviews | Active since Aug 2022

04 Aug 2022, 14:14

Bad Service

I took a contract phone with mtn and was than behind with my payment and they handed me over to nimble group company as their debt collector and they contacted me told me what i needed to pay, I paid everything that i needed to pay by January but even now I'm still getting calls from the debt collector regarding the mtn account, I have sent so many emails the proof of payment attached for them to see but still there no answer

0
Replies (1)
Nimble Group
Nimble Group's reply04 Aug 2022, 14:56
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team