Bad Service

Nimble has listed me for account number *** which does not belong to me. I was at a bank trying to get credit after paying off all accounts linked with them and this one blocked me. I kept calling and their lines kept cutting. The best thing Marcia could do is send an email stating I have no accounts with them which was not sufficient. I want a letter stating that I have no outstanding accounts. Please include this reference and remove this from my profile.