AM
Anneline M

1 reviews | Active since Nov 2012

07 Sept 2022, 08:16

Bad Service

I have been trying to settle my account with them for almost a week now. No agent has helped. The banking details provided don't even go through.

0
Replies (3)
Nimble Group
Nimble Group's reply07 Sept 2022, 13:11
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

AM
Anneline M's update07 Sept 2022, 13:17
Reviewer Update
Hi
An agent called and we set up a debit order for Friday. I will let you know if there's any issues.
Nimble Group
Nimble Group's reply08 Sept 2022, 11:46
Official
Good day

Thank you the above is noted.

Kind Regards

Ghaironessa Mosaval
Customer Care Team