BD
Bianca D
1 reviews | Active since Jul 2017
04 Sept 2023, 21:14
Awaiting Paid up letter
Good day
I am appalled at your level of professionalism. I spoke to one of your consultants who offered me a discount of my Homechoice account. I settled the account as agreed and sent you the paid up letter on the 20th of August and was informed when the agreement was made that I would receive a paid up letter. I have sent three emails to which there were no replies .
Kindly provide me with a Paid up letter Urgently.
Helpful (0)
Replies (5)0
Replies (5)
Nimble Group's replyOfficial
07 Sept 2023, 14:42 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Nimble Group's reply07 Sept 2023, 14:42
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
BD
Bianca D's updateReviewer Update
07 Sept 2023, 18:53Thank you , will await the Paid up letter as your company was provided with the proof of payment
BD
Bianca D's update07 Sept 2023, 18:53
Reviewer Update
Thank you , will await the Paid up letter as your company was provided with the proof of payment
BD
Bianca D's updateReviewer Update
26 Sept 2023, 16:23Good day Michael Bruintjies , what is the update. When am I getting my paid up letter.
BD
Bianca D's update26 Sept 2023, 16:23
Reviewer Update
Good day Michael Bruintjies , what is the update. When am I getting my paid up letter.
Nimble Group's replyOfficial
02 Oct 2023, 08:45Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Nimble Group's reply02 Oct 2023, 08:45
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
BD
Bianca D's updateReviewer Update
09 Oct 2023, 20:03I have not received an update form you Michael Bruintjies, seems as though you dont know how to resolve my matter. Spoke to one of your consultants last week Tuesday who promised to email the paid up letter to date I HAVE NOT RECEIVED IT !!!!!! YOUR COMPANY IS PATHETIC AND SAD IS THAT YOU DONT CARE ABOUT CUSTOMER SERVICE !!!
BD
Bianca D's update09 Oct 2023, 20:03
Reviewer Update
I have not received an update form you Michael Bruintjies, seems as though you dont know how to resolve my matter. Spoke to one of your consultants last week Tuesday who promised to email the paid up letter to date I HAVE NOT RECEIVED IT !!!!!! YOUR COMPANY IS PATHETIC AND SAD IS THAT YOU DONT CARE ABOUT CUSTOMER SERVICE !!!