Autopage/ Vodacom mess up. Nimble Group Useless!!!!

Item: Nimble Group
Rating: 1
Author: Nasreen K

I have been receiving messages from January from Nimble Group regarding an Autopage Account. Firstly Nimble does NOT contact me. I have emailed, called and rep**** to their sms. They promise to call and never do. Instead they send threatening letters that I owe them. The company Autopage merged with Vodacom. Vodacom started billing me for my contract. They failed to bill me for the device. This is according to what they mentioned. Now 3 years later they want their money. I refuse to pay this. It was not my fault or negligence and I believe that it falls within prescription of debt. Stop harassing me! Stop calling and putting the call down when I answer. Stop sending messages. I am on hold now for an hour!!!!!!! Does anyone work at this Nimble?

Helpful (0)

Replies (2)

Nimble Group's replyOfficial

07 Mar 2019, 09:20

Thank you for raising your and concerns with us. The matter has been escalated to the relevant department and will be resolved. Please feel free to contact us by means of the following:Telephone: ***Email: *** Regards,
PJ PetersCustomer Care Team

Nimble Group's reply07 Mar 2019, 09:20

Official

Nasreen K's updateReviewer Update

28 Mar 2019, 09:20

I received an email on the 7th March and nothing since. I followed up on the 13th both by calling and emailing and no response or call back. Yet again you promise to call me back and nothing. You are then quick to harass me that I must make a payment for something I don't owe. Sort this out now! Stop making promises. Still waiting for Pj Peters whoever you are.

Nasreen K's update28 Mar 2019, 09:20

Reviewer Update