YN
Yanela N
1 reviews | Active since Oct 2018
23 Nov 2023, 15:19
Annoying messages and calls
I payed up my account in 2019, yet these people keep on sending me messages that I must pay to avoid legal action. Even after I sent proof of payment to one of their agents (Siyasanga), they continue to harass me with these messages. I'm sure their auto-generated reply will say "Please allow 24 hours for your contact details to be removed from our automated dialler." and nothing will happen.☹
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Replies (1)
Nimble Group's replyOfficial
27 Nov 2023, 14:35Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Nimble Group's reply27 Nov 2023, 14:35
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team