BM
Busisiwe M

1 reviews | Active since Mar 2020

22 May 2020, 09:29

ANNOYED

Good day,

i am very irate and annoyed by the level of service i received from Nimble group, i received a discount offer to settle my account and paid in full. they even sent me a paid up letter. to my surprise now they started blowing my phone saying i owe Finchoice still, the customer service agent that called me was very rude and was not helpful at all he even hung up the phone on my ears without giving me answers

0
Replies (1)
Nimble Group
Nimble Group's reply22 May 2020, 13:53
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team