Angry Daughter

Good Evening My mother got a 50% off offer on her loan, she called and asked if it's valid they said yes and sent her the settlement amount which was valid till monthend. She then tried to pay on the 22nd of April but couldn't due to banking limit, she then was able to pay the full settlement amount on the 29th. She has since then been getting calls from different consultants regarding an outstanding amount which I've culculated is what was deducted from the original amount meaning that she got no offer... I've checked her balance online and it appears she owes the balance of her original outstanding loan... She has been waiting for a clearance letter from the group but getting nothing but calls from consultants who know nothing... Should you need to contact me since I'm now trying to resolve this on her behalf before you **** my mother with stress you can call *** or email me at ***...