ZJ
Zamo J

1 reviews | Active since Dec 2023

07 Dec 2023, 13:42

And unhappy client.

I am struggling to resolve a paid up account inquiry since July 2022, for account no.*** Nimble is sending me back and forth, it's frustrating that after 1 year 5 months I am sent from pillar to post.

0
Replies (3)
Nimble Group
Nimble Group's reply08 Dec 2023, 15:09
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team 
ZJ
Zamo J's update30 Jan 2024, 20:35
Reviewer Update
Nimble are you ever going to resolve this query?

It's been 2 years and to date you still have not resolved this, needless to say bothered to provide feedback.

Is this some kind of provocation to bad mouth you guys..
Nimble Group
Nimble Group's reply31 Jan 2024, 14:32
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team