All I ask is for a prescription letter.

Item: Nimble Group
Rating: 1
Author: Anonymous A

On 05 November 2025, I sent an email requesting a prescription letter for my former RCS account. The account number is ***, and my details are as follows:

Name: Jane Kelebogile Matau ID Number: ***4****5

Days passed without any feedback, and today, at 14:50, I decided to call your office to find out what had happened. During the call, I was informed that the prescription letter is currently with Nimble Group and the consultant confirmed seeing the prescribed account on the system, and that a call has been logged to process it. To assist in resolving this matter, as I also have the prescription notice from Transunion.

I kindly request that the prescription letter be sent to me as soon as possible.

Thank you for your attention to this matter.

Kind regards, Contact: *** / ***

Helpful (0)

Replies (2)

Nimble Group's replyOfficial

13 Nov 2025, 10:34

Good day,

Thank you for bringing this matter to our attention.

The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Teri Harley

Risk Mitigation Team

Nimble Group's reply13 Nov 2025, 10:34

Official

Good day,

Thank you for bringing this matter to our attention.

Kind Regards

Teri Harley

Risk Mitigation Team

Anonymous A's updateReviewer Update

13 Nov 2025, 13:29

Thank you much, I received the letter.

Anonymous A's update13 Nov 2025, 13:29

Reviewer Update

Thank you much, I received the letter.