JW
Jo W

1 reviews | Active since May 2015

12 Jan 2021, 12:20

Act Your Pay Grade and Stop The Rudeness & Harassments

I received a call today regarding my Edgars account which was not paid for the month of December which I am fully aware of. The consultant then advised that payment for January has not been received either. I advised the consultant that the January bill is not due as yet as the month has not yet ended. I then proceeded to explain that I will make payment at the end of the month but I could not say how much this would be. I advised that I am employed but the consultant made it sound as if she was doing me a favour by setting up the payment plan. I will make payment on my account for what I am able to pay at the end of this month however I do not appreciate condensing agents calling me as if they work for my money and I know what I can afford.

0
Replies (1)
Nimble Group
Nimble Group's reply12 Jan 2021, 14:56
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team