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Nomvelo N
1 reviews | Active since Oct 2022
11 Oct 2022, 20:03
Accounts Department suck!
Nimble doesn't post attention to accounts.
I manually paid the list but if my debt in September, Nimble didn't stop the month end debit order and I'm pretty sure they saw I no longer owed anything but they still didn't stop it.
I sent them an email on the 2nd of October to refund me my R500 but it's so difficult for them to date! How ridiculous! When they wanted my money they never took time to get back to me. I'm annoyed because this money was planned for Nimble!!!!
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Replies (1)Nimble Group's replyOfficial
12 Oct 2022, 12:33Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply12 Oct 2022, 12:33
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
