DM
Daniel M
1 reviews | Active since May 2019
31 Dec 2022, 12:14
Account issue
Honestly I don't know what to say, I was owing 5800+ on. My account but all of a sudden I am owing 6500 I've not even missed a payment, what's absurd is that it just sky rocket, I have requested several statements to prove why exactly my outstanding balance went up. I've paid the company almost R3000 in total but my debt still remains the same way, even if it was interests it's impossible.
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Replies (3)
Nimble Group's replyOfficial
03 Jan 2023, 08:20 Helo peter reply Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Kind Regards S Ferreira Customer Care Team
Nimble Group's reply03 Jan 2023, 08:20
Official
Helo peter reply Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Kind Regards S Ferreira Customer Care Team
DM
Daniel M's updateReviewer Update
06 Jan 2023, 12:24Hi I was sent my statement and I was told to use my ID Number as a password but it keeps saying the password is incorrect. I asked the lady to try it by her side, I haven't gotten a response yet, alternatively can I get it on a PDF as it makes life easier, It is difficult to open that document. Its only fair that TCF is practiced.
DM
Daniel M's update06 Jan 2023, 12:24
Reviewer Update
Hi I was sent my statement and I was told to use my ID Number as a password but it keeps saying the password is incorrect. I asked the lady to try it by her side, I haven't gotten a response yet, alternatively can I get it on a PDF as it makes life easier, It is difficult to open that document. Its only fair that TCF is practiced.
Nimble Group's replyOfficial
09 Jan 2023, 12:31Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Kind RegardsS FerreiraCustomer Care Team
Nimble Group's reply09 Jan 2023, 12:31
Official
Good day Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. Kind RegardsS FerreiraCustomer Care Team